At Mint Spa RVA, your appointments are very important to us. Our goal is to provide quality service to all our clients in a timely manner. Cancellations, late arrivals, and no-shows inconvenience not only us, but other clients as well. Please be aware of our policy regarding appointment cancellation, late arrival, or no-show.

All Appointments:  

When you book your appointment, you are holding a space on our calendar that is no longer available to other clients. In order to be respectful of fellow clients, please call or text Mint Spa RVA, (804) 651-7298, as soon as you know you will not be able to make your appointment. 

If cancellation is necessary, we require that you call or text at least 24 hours in advance of your appointment and 48 hours prior for all spa packages and no fee will be charged. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time slot. 

If you cancel less than 24 hours prior to the appointment time or 48 hours prior to your spa package time, you will be charged a full-service appointment fee. If you fail to show up for your appointment without cancelling in advance, you will be charged the full-service amount. 

We understand that appointments may need to be changed or cancelled, but if you do not cancel prior to the 24/48-hour policy, you will be charged 50% of your service price for missing your appointment. Any services cancelled on the same day will be considered a no show and you will be charged 100% of the service fee. Any fees left unpaid will be sent an invoice via email or mail. 

Appointment Policy:

How to Cancel Your Appointment:

To cancel your appointment, you will need to call or text: (804) 651-7298 and leave a detailed voicemail or text message letting us know with whom your appointment is and the time. We will return your call as soon as possible to reschedule your appointment.

Late Arrival to Appointments:

If you are running late for your appointment, please call or text: (804) 651-7298 as soon as possible. Because there are clients scheduled after you, if you are 15 minutes late or longer, you will need to reschedule your appointment. If you are 10 minutes late, we may ask you to reschedule your appointment so it will not affect the client’s appointment scheduled after yours. If we can start you late, you will be charged full price, but will receive a shortened service so it will not affect the next client. If we are unable to take you at the time you arrive, you will be charged 50% of the service you missed. 

No Show to Appointments:

The first time you miss an appointment, a note will be placed in your file. All future missed appointments will incur a full-service 100% fee.

If you do not show up for your appointment without notice on the day of your appointment, we will charge you 100% of your booked service. You will then have to prepay for all future appointments. Any fees left unpaid will be sent an invoice via email or mail. 

I recommend to receive the most benefits from a facial that you have one every 4 to 6 weeks. By seeing me on a regular basis, the two of us can work together on bringing your skin into a healthy, vibrant state.

When your skin goes through the process of a full facial as listed above, it better allows for product absorption, soothes and relaxes the nerves, stimulates activity of skin glands, strengthens muscle fibers, helps retard wrinkles and therefore restores a healthy glow to your skin.

I LOVE WHAT I DO! Giving facials to my clients is a true joy. I so respect my client’s time and money that they have invested into improving their skin. As an Instructor for American Spirit Institute, teaching Esthetics in Richmond keeps me up-to-date with the latest technologies and products that make a real difference.

Also, I work with several product lines, one does NOT work for all. I will work with your skin condition until we find what product works best for you.

I am currently carry the following products:

Microdermabrasion is a skin resurfacing technique that is safe and effective to improve the appearance of aged skin, wrinkles, skin texture and color by removing the topmost layer of skin leaving it more supple and vibrant. Microdermabrasion also stimulates the elastic tissue beneath the surface of the skin resulting in a healthier and firmer appearance. Based on biopsy results, in a study conducted by James Chao, MD, assistant professor of plastic surgery at the University of Texas, researchers found positive changes in both the outer and inner layers of the skin, including increased production of collagen.

Microdermabrasion is non-invasive, relatively pain-free, and non-surgical treatment that requires no down time after treatment and is a wonderful alternative to chemical peels. Results are gradual and the number of treatments vary person to person, depending on the skin type and condition.

I recommend it for the following skin conditions:

  • Minor revision of scars
  • Sun damaged skin
  • Hyperpigmentation reduction
  • Reduction of acne scars
  • Rejuvenation of overall skin health, uneven skin tones
  • Age Spots
  • Extraction of blackheads & whiteheads

I cannot do Microdermabrasion for clients with:

  • Active Acne
  • Uncontrolled diabetes
  • Eczema, dermatitis
  • Viral Lesions, Herpes simplex
  • Vascular Lesions
  • Oral Blood Thinners
  • Pregnant
  • Tattoos – not effective

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MicroCurrent is the only aesthetic treatment available that can physically firm and tone the skin through muscle re-education.

This re-education of the muscle is done thru very small amounts of electricity. MicroCurrent is a specific amount of electricity that mirrors the body’s own natural current and works in harmony with the body’s own electrical current. The current impulses trigger a chemical reaction at a cellular level to increase the effectiveness of ATP(adenosine triphosphate), a protein that is called the “energy of life”. ATP is a energy source that muscles have to power their activity. By stimulating ATP thru microcurrent, plays a critical role in cell metabolism, plumping up slack muscles and also enhances fibroblast activity (collagen) and protein synthesis (elastin). MicroCurrent mimics the electrical signals from the brain to the message center of the muscle, which is the tendon, the MicroCurrent stimulates the tendon, therefore aiding in strengthening the muscles.

MicroCurrent causes the muscles to flex and relax, which is an effective method in re-educating the sagging muscles in the face. It also improves blood flow and increases the supply of vital nutrients to the muscle tissue. Improving blood circulation causes the overall health and function of the skin to be greatly enhanced.

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